Sydney • Brisbane • Gold Coast
Intercom Solutions: see and speak with visitors before unlocking remotely
Metwide Intercom Solutions let you verify visitors, log activity and unlock doors from your phone or wall panel across business, strata and multi-tenant sites.
Intercom Solutions for secure, convenient entry control
Metwide Intercom Solutions help busy sites manage visitors, deliveries and contractors safely. Legacy audio buzzers and ageing cabling cause delays and blind spots - leading to missed deliveries, tailgating or doors left open.
We design and install intercom systems to fit your site and budget: IP video, 2-wire retrofit or wireless/4G. Pair with access control and CCTV, answer from your mobile and unlock with one tap. Licensed teams cover our service areas across Australia.
Available in your city
Intercom Solutions Sydney
Licensed NSW technicians, design and aftercare for Sydney offices, towers and strata buildings.
Intercom Solutions Brisbane
Local technicians, design and aftercare for Brisbane offices, warehouses and strata.
Intercom Solutions Gold Coast
Local technicians, design and aftercare for Gold Coast businesses, strata and apartments.
Fitting out a home instead?
For houses, pedestrian gates and driveways, see our Home Intercoms page with packages and pricing.
Control access from anywhere
Mobile unlock
Answer calls, view video and unlock from your phone on-site or off-site.
Fits your cabling
IP for new builds or 2-wire kits for fast upgrades using existing cables.
Strata & SME ready
Multi-tenant options and admin tools for receptions and site managers.
Integrates easily
Works with access control and CCTV for faster decisions.
Complete entry management
IP video intercom (PoE)
Full-HD cameras, clear audio and app control over your network. Add doors, stations and monitors as your site grows.
2-wire retrofit kits
Upgrade older audio systems without re-cabling. Keep wall locations, gain video, and add mobile answering in many cases.
Wireless / 4G door intercom
Door intercom built for gates, temporary entries or remote buildings where cabling is costly or impossible.
Mobile app & door release
See visitors, talk back, and trigger door strikes or relays from your phone or panel. Add time-based rules for after-hours.
Door intercom system types: which one fits your site
Three install patterns we deploy across business, strata and multi-tenant sites
We confirm the right approach during a site assessment based on cabling, network coverage and reception conditions.
| Type | Ideal for | Trade-offs |
|---|---|---|
| IP video over PoE | New builds and multi-tenant strata sites with structured cabling. Full HD video, mobile app answering, indoor monitors and easy expansion to multiple door stations. | Needs a managed network with PoE switches and Cat5e or better cabling to each door station. Higher up-front cost in retrofit scenarios where new Ethernet is not already in place. |
| 2-wire retrofit | Upgrades on older buildings where running new Ethernet is disruptive or expensive. Reuses existing 2-wire cabling, keeps the wall locations, and often gains video and mobile answering without re-cabling. | System-specific compatibility matters (Aiphone GT, Comelit, Bticino kits are typical). A quick on-site check confirms cable length and condition before commitment. |
| Wireless / 4G door intercom | Gates, temporary site offices, remote buildings and secondary entries where cabling is impractical or impossible. A 4G cellular module handles signalling; calls reach your phone wherever you are. | Requires reliable cellular reception at the door. A SIM and monthly carriage fee applies per door station. Best where the realistic alternative is no intercom at all. |
Why businesses choose Metwide for intercom installation
Licensed security technicians
Security-licensed technicians who follow safe work practices.
Brand-agnostic advice
We work with recognised intercom platforms including Aiphone, 2N, Hikvision and Dahua, and can assess other existing systems during the site check.
End-to-end delivery
Design, install, commission, training and local support.
Strata coordination
We liaise with managers and committees to minimise disruption.
Clear pricing
Written scope with inclusions, options and cost drivers.
Integration expertise
Tie intercoms into access control and CCTV for one view.
Intercom repairs, upgrades & replacements
Got an intercom that's failing or stuck on old hardware? Here's how we approach service calls - repair where it makes sense, upgrade or replace when it doesn't.
Diagnose first
A technician checks the door station, monitor, cabling and power. Faulty handsets, wiring faults, dead power supplies and a stuck door strike are usually repairable on a single visit.
Upgrade with what's there
Where the old system is end-of-life but the cabling is sound, a 2-wire retrofit kit can re-use existing wires to add video, mobile answering and modern call routing without re-cabling the building.
Replace when it's not economic
Storm and water damage to door stations, unsupported brands and end-of-life systems usually push repair past the cost of a like-for-like replacement. We swap to a modern IP, 2-wire or 4G intercom with manufacturer-backed warranties on the new hardware, app control and access-control integration ready.
Strata-friendly coordination
We liaise with building managers and committees, schedule for low-disruption times, document scope and pricing up front and stage works around tenant access so day-to-day entry isn't disrupted.
Reduce security incidents and improve visitor experience
Security and oversight
Visual verification and activity logs help you maintain control and review incidents quickly.
Fewer tailgates
Visual verification lowers the risk of unauthorised people following others inside.
Better oversight
Video snapshots and call logs help you review incidents and service quality.
Efficiency and experience
Speed up visitor handling and keep tenants happy with modern, responsive systems.
Faster receptions
Staff answer from a desk or phone, so couriers and visitors move quickly.
Happier tenants
Clear audio, sharp video and mobile control make day-to-day entry simpler.
Cost and scalability
Minimise upfront costs and expand easily as your needs grow.
Lower cabling costs
2-wire options reuse existing cabling for faster, cleaner upgrades.
Future-ready
Add doors, stations and users without re-doing the whole system.
Commercial intercom packages and pricing
Indicative installed pricing for a standard single-entry commercial intercom. Every package covers professional installation, system programming, mobile app setup where supported, testing and staff handover. We confirm your exact price at a free site assessment.
- See and speak to visitors from the indoor monitor or your phone, before you grant access
- Mobile app answering answer and unlock from a smartphone where the system supports it
- Professionally installed and tested programming, app setup, visitor-call testing and staff handover
Hikvision Smart Intercom Package
A cost-effective video intercom for small offices, retail shops, warehouses, workshops and single-entry commercial sites that need simple visitor communication and mobile app access.
- 7-inch indoor monitor and outdoor video door station
- Hik-Connect mobile app setup
- Professional install, programming and handover
Dahua IP Villa Intercom Package
A reliable IP video intercom with PoE networking for offices, showrooms, workshops, small warehouses and commercial front doors wanting clear video and remote answering.
- 7-inch IP monitor and IP villa door station
- 4-port PoE switch and surface bracket included
- Professional install, programming and app setup
Dahua Keypad Intercom Package
Video calling plus PIN-code keypad entry for staff entrances, office front doors, warehouses, gated business sites and delivery entries where authorised users need access without calling through every time.
- Keypad door station for PIN-code entry
- 7-inch monitor and 4-port PoE switch
- Video calling plus mobile app access
Aiphone Smartphone Intercom Package
A premium intercom from a trusted brand for professional offices, medical suites, reception areas and commercial buildings wanting a reliable system with smartphone answering.
- 7-inch Aiphone touchscreen indoor monitor
- Surface-mounted door station and power supply
- Smartphone setup for answering on the go
Add door or gate release
Intercoms can often connect to electric strikes, magnetic locks, gate motors and access control so authorised staff release a door or gate from the monitor or app. These are quoted separately because every site is different.
Electric strike installation
Release a compatible door from the monitor or app
From $495 + GST installedMagnetic lock installation
Maglock fitted and wired to the intercom for secure holding force
From $850 + GST installedGate release integration
Trigger a compatible gate motor for vehicle and driveway entries
From $395 + GST installedAdditional indoor monitor
Answer calls and release doors from a second location
From $595 + GST installedAdditional door station
Add a second entry, gate or dock call point
From $895 + GST installedExtra network point for intercom
New data point run to the door station or monitor
From $295 + GST installedPoE switch or network upgrade
Powers and connects IP door stations and monitors
From $295 + GST installedSurface conduit for exposed cable runs
Neat surface containment where cable cannot be concealed
Quoted if required
Indicative starting prices for a standard single-entry installation. Final figures depend on door-station and monitor locations, cable pathway and distance, wall type, network availability, conduit, door or gate release hardware, the number of monitors and entry points, after-hours access and any integration with CCTV, alarms or access control.
Door and gate release hardware and any extra cabling are quoted separately. The site assessment is free and your fixed-scope quote is confirmed in writing before any work starts.
Ready to upgrade your intercom system?
Book a free site assessment - we'll confirm the right type and cabling approach
Industries We Protect
Built for buildings of all sizes
From strata apartments to commercial sites, we tailor intercom solutions to your entry points.
Common questions about intercom installation
What our clients are saying about us?
"Partnering with Metwide Communications has been transformative for Ozlem Foods. Their bespoke security and communication systems have significantly enhanced our operational efficiency and safety. Highly recommend them for their professionalism and tailor-made solutions."
"Metwide Communications played a crucial role in the Soccer Upgrade at South Pine Sports Complex. Their expertise in integrating sophisticated electronic security and telecommunications was vital, setting new standards for large-scale projects."
"Metwide Communications has been a key partner in our construction projects. Their integrated approach to technology solutions ensures our new builds are equipped with the highest standards of security and data infrastructure."
"Partnering with Metwide Communications has been transformative for Ozlem Foods. Their bespoke security and communication systems have significantly enhanced our operational efficiency and safety. Highly recommend them for their professionalism and tailor-made solutions."
Specialised Intercom Guides
How property managers and businesses handle visitor management and intercom decisions.
Strata Intercoms: Keep, Upgrade, or Integrate
How property managers decide between keeping copper-pair systems, upgrading to IP, or integrating 4G across multiple strata and commercial buildings.
Modern Alarms vs Traditional Setups
Where modern alarms fit alongside intercoms and access control, and how integration changes the visitor-management story for businesses.
IP vs 2-Wire vs 4G Intercom: How to Choose
A practical guide to choosing between IP, 2-wire retrofit and 4G intercom systems for businesses, strata buildings, and multi-tenant sites.
Interested in a tailored intercom plan?
Tell us about your building and goals. We'll recommend the right type, provide clear pricing and schedule installation.
Or call us directly at 1300 300 210