Improve collaboration with a native contact centre solution - connect phone, email, chat, and socials with one all-encompassing powerful client.

Your business is efficient and collaborates seamlessly with Microsoft Teams - with Contact Center for Teams features, you can utilise the power of various other business systems integrated with one package - enhancing functionality, customer engagements and produce amazing reporting tools.


ContactCentre4Teams enhances Microsoft Teams and integrates features that attach additional functionality.

CC4Teams benefits:

Call transfer & recording

Easy to use in your home or office

Skill based routing


CRM, ERP & ticketing systems integration

Graphical IVR (call flow)

Speech Recognition

Real-time & historical reporting

Integrating the CC4Teams solution improves First Call Resolution rates, links together customer service agents scattered across multiple locations and provides businesses with a powerful, tailored solution to support both on-premise and remote contact centre operations.

A seamless customer experience delivered at lower service costs.

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