Metwide Communications
Microsoft Teams Voice for Australian businesses: clearer calls, one platform

Microsoft Teams Voice for Australian businesses: clearer calls, one platform

Bring phone calls into Microsoft Teams so your office, mobile, and home-based staff can call, meet, and message from one place. Deploy in days, not months.

1300 300 210
Licensed & Certified
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Put business calling where your team already works

Microsoft Teams Voice lets your staff make and receive business calls inside Microsoft Teams, on desktop, mobile, or certified handsets. If you're juggling a legacy phone system, mobile numbers, and multiple apps, Teams Voice simplifies everything into one cloud platform that works from the office, on the road, and at home.

With an internet connection and Microsoft 365, you can modernise telephony without buying costly on-premise hardware. Setup is fast, calling quality is reliable, and management happens in a familiar admin console. Your team gets a consistent experience for calls, meetings, and chat, and you get a solution that scales across Sydney, Brisbane, the Gold Coast and beyond.

Microsoft Teams Voice unified communication platform

Faster rollout, simpler calling, better focus

Fast rollout

Deploy across Microsoft 365 in days with minimal disruption to staff and no new on-prem hardware.

One platform

Calls, meetings, and chat in Microsoft Teams, less app switching and simpler training.

Call controls

Policies, queues, voicemail to email, and audio on hold to fit your workflow.

Local support

Friendly, Australian support to keep your phones running and your team confident.

Everything you need for modern business calling

Quick and easy Teams Voice implementation

Quick and easy implementation

Move from traditional telephony to a cloud system in days. Keep work moving while we configure users, numbers, and policies.

Centralised communication platform

Centralised communication

Manage calls, meetings, and collaboration in Teams. Reduce tool sprawl and give staff a single, predictable experience.

Streamlined call management features

Streamlined call management

Use call queues, cloud voicemail, and flexible calling policies. Play music or marketing messages while customers wait.

Modernised cloud infrastructure

Modernised infrastructure

Retire expensive PBX hardware. Run business calling over secure, resilient cloud infrastructure aligned to Microsoft's platform.

Clearer calls, lower costs, and simpler operations

Lower costs

Reduce spend on PBX hardware and maintenance while consolidating tools into Microsoft Teams.

Dedicated support

Get help from a team that sets up, trains, and supports your staff day-to-day.

Reliable uptime

Build on proven cloud foundations to keep your business reachable and responsive.

Tailored setup

Call policies and routing designed around your teams, sites, and opening hours.

Great call quality

High-quality audio powered by Microsoft's platform, crisp, consistent calls for staff and customers.

Unified platform

Voice, video, and messaging together reduce context switching and speed up decisions.

Why Australian teams choose Metwide for Microsoft Teams Voice

Fast deployment

We stand up users, numbers, and policies quickly so you see value sooner.

Local support

Helpful Australian support for Sydney, Brisbane, and Gold Coast teams.

Teams-first expertise

We design call flows that fit how your teams actually work.

Scales with you

Add users and sites as you grow; no forklift upgrades.

Clear ownership

One partner to coordinate deployment, training, and ongoing help.

Grounded guidance

Simple, practical advice that keeps your phones dependable.

Ready to bring your phones into Microsoft Teams?

Tell us how your team works and we'll map the quickest path to Teams Voice, with minimal disruption and a clean handover.

Or call us1300 300 210

How we implement Teams Voice for your business

Our proven implementation process gets your team up and running with Teams Voice quickly and smoothly. We start with understanding your current setup and calling patterns, then design a configuration that matches how your team actually works. From user provisioning to call routing policies, we handle all the technical details.

Training is included to ensure your staff feel confident with the new system. We provide documentation, run live sessions, and offer ongoing support to help everyone get the most from their unified communications platform. Most organisations see immediate benefits in reduced complexity and improved call quality.

Teams Voice implementation process

Built for modern, distributed teams

Professional services and multi-site offices
Field, sales, and remote teams
Healthcare, education, and NFPs
Growing SMEs moving off legacy PBX

Common questions about Microsoft Teams Voice

What is Microsoft Teams Voice?
How long does implementation take?
Do we need new handsets?
Can we keep our existing numbers?
How is call quality?
What about staff working from home?

What Our Clients Say

No testimonials available.

Interested in Microsoft Teams Voice?

We'll assess your environment, plan the rollout, and help your team get confident fast.

Or call us directly at 1300 300 210