1300 & 1800 Number Hosting that gives your business a national presence
Host a single, memorable 1300 or 1800 number and route calls anywhere in Australia. Keep your brand consistent while customers always reach the right team.
Give customers one number, reach every location
Running multiple lines across sites or remote teams gets messy, missed calls, outdated listings, and different experiences by region. A hosted 1300 or 1800 number gives you one national point of contact so customers know exactly how to reach you, every time.
With number hosting, calls are routed by time, region, or team availability. Keep your existing phone setup and grow without swapping numbers. It's ideal for SMEs scaling across NSW and QLD, seasonal teams, and businesses that want professional presentation without the overheads of extra lines.
National reach, simple control
One number
Present a single 1300 or 1800 number for all locations, customers always know how to contact you.
Smart routing
Send calls by time, location or queue rules so callers reach the right team first time.
Keep your setup
Port your number and keep your devices, desk phones, mobiles or softphones, no overhaul needed.
Stay online
Built-in failover options keep you reachable during outages or relocations.
Everything you need for consistent customer contact
National 1300 & 1800 numbers
Use a single, memorable number for advertising, websites and stores while serving callers nationwide.
Flexible call routing
Route by time of day, caller region, or team availability to balance load and improve first-call resolution.
Business continuity & failover
Automatic fallback to alternate destinations keeps calls flowing if a site or device goes offline.
Porting & portability
Keep your known number when you move providers or premises, no need to reprint marketing materials.
Better customer experience with lower overheads
National presence
Present as one brand across Australia without running separate lines per site.
Lower cost to serve
Consolidate numbers, reduce admin, and route calls efficiently to cut wasted time.
Fewer missed calls
Time and location rules connect customers faster, improving answer rates and satisfaction.
Keep brand equity
Maintain your established 1300/1800 number through moves or provider changes.
Insights that matter
Track call volumes, peaks and caller regions to plan staffing and campaigns.
Australian-based support
Get help from local specialists who understand your setup and respond quickly when you need it.
Ready to host your 1300 or 1800 number?
Get a free consult to confirm routing, porting steps and the quickest path to go live.
Why Australian businesses choose Metwide for number hosting
Local expertise, local support
Australian-based help and clear guidance from setup to daily use.
SME-friendly delivery
Practical advice, not telco jargon; we fit the solution to your current stack.
Reliable network design
High-availability routing patterns with sensible failover options.
Straightforward porting
Keep your existing number with minimal downtime and clear communication.
Growth-ready
Start small, add locations or queues as you expand across NSW and QLD.
Reporting you'll use
Understand when and where calls land to optimise rosters and campaigns.
Built for growing Australian organisations
Common questions about 1300 & 1800 number hosting
What our clients say
Host your 1300 or 1800 number with confidence
Speak with an Australian-based specialist to map routing rules, confirm porting, and schedule your go-live.
Or call us directly at 1300 300 210