Unified Communications for Australian businesses, connect faster, work smarter
Unified Communications brings calling, video meetings, email and instant messaging into one platform so your team can collaborate in real time across sites and devices.
One platform for calls, chat and meetings
Most teams juggle multiple tools for phone calls, chats, emails and meetings. Work slows down when conversations are scattered, people miss context, and switching apps eats into your day. Remote and multi-site teams feel this the most, especially when customer conversations need to move quickly.
Unified Communications (UC) solves this by putting voice, video, email and instant messaging in one place. Your staff can call, message and meet from the same screen, see who's available, and move a conversation from chat to a call with a click. It reduces delays, improves responsiveness and gives managers better oversight of service levels.
Get everyone on the same page, instantly
One app, many channels
Make calls, chat and run video meetings from one interface so work flows faster.
Remote-work ready
Keep hybrid and distributed teams aligned with status, presence and instant handoffs.
Scales with you
Start small and add users, locations or features as the business grows.
Clear next step
Map your needs in a short planning call and get a recommended approach.
Everything your team needs to communicate clearly
Calling and softphone
Make and receive business calls on desktop or mobile, with voicemail and call forwarding baked in.
Team messaging
Chat one-to-one or in channels, share files and keep decisions visible so projects stay on track.
HD video meetings
Meet with internal teams or customers, screen-share and record sessions for people who can't attend.
Presence and status
See who's busy, in a meeting or available, and route calls to the right person the first time.
Flexible deployment
Choose cloud UCaaS for simplicity, on-prem for specific needs, or hybrid to bridge both models.
Multi-device continuity
Move a conversation from desktop to mobile without dropping the call or losing chat context.
Faster decisions, happier customers, stronger teams
Reduce delays
Keep conversations in one place so people find answers quickly and resolve issues sooner.
Support remote teams
Give hybrid staff a shared workspace that mirrors the office experience wherever they are.
Improve customer experience
Route calls to the right person, escalate to video when needed and keep context across channels.
Lower overheads
Replace multiple tools and maintenance tasks with one platform that's easier to manage.
Scale with confidence
Add users, numbers and features without re-architecting your phone system.
Better visibility
Give managers clearer oversight of conversations and service levels so issues are spotted and handled sooner.
Why Australian teams choose Metwide for Unified Communications
Clear plan, less risk
We assess workflows and design a practical rollout.
Flexible deployment
Cloud UCaaS, on-prem or hybrid to fit now and later.
Focus on adoption
Training and simple guides from day one.
Local support
Australian time-zone help that understands your environment.
Built to integrate
Connect with common collaboration suites and numbers.
Room to grow
Add meeting rooms or contact centre when needed.
Ready to unify calls, chat and meetings?
Book a short consultation. We'll map your use cases and recommend a deployment plan that works for your team and budget.
Choose the right deployment for your business
Every business has different requirements for their unified communications platform. Cloud UCaaS offers simplicity and scalability, perfect for growing teams who want to focus on their business rather than managing infrastructure. On-premise solutions provide maximum control and customisation for organisations with specific compliance or integration needs.
Hybrid deployments bridge both worlds, allowing you to keep sensitive components on-site while leveraging cloud benefits for everyday communications. We help you assess your current environment, future plans, and compliance requirements to recommend the best approach for your team.
Designed for growing, multi-site and hybrid teams
Common questions about Unified Communications
What Our Clients Say
Interested in Unified Communications?
Let's map your requirements and create a plan to connect your people and customers in one place.
Or call us directly at 1300 300 210