Alarms & Back-to-Base Monitoring

Alarm codes, sensor troubleshooting, and monitoring service guides.

Emergency Support

For alarm emergencies outside business hours, call 1300 300 210 and select Option 1. Our 24/7 monitoring station will respond immediately to all alarm activations and system faults.

Frequently Asked Questions

Need alarm system assistance?

Our 24/7 monitoring team is ready to help

Or call us1300 300 210

Alarms & Back-to-Base Monitoring

Emergency Support

Frequently Asked Questions

How do I arm and disarm my alarm system?

What do the different alarm sounds mean?

How do I stop a false alarm?

My system is showing a fault. What should I do?

A sensor keeps triggering false alarms.

The keypad is beeping and showing 'AC FAIL'.

How does back-to-base monitoring work?

Who will be contacted if my alarm goes off?

Can I get reports of all alarm activity?

Need alarm system assistance?