Cross-border security for Tweed Heads businesses
One licensed provider for sites that span the NSW and QLD border. CCTV, access control, intercoms, alarms and 24/7 back-to-base monitoring, integrated as one system.
One integrator across the NSW and QLD border
Operating in Tweed Heads often means working across two states. Many businesses run a site here and another in Coolangatta, the southern Gold Coast or the wider Northern Rivers, and want one provider to design, install and support the security on both sides of the border.
We hold both a NSW master security licence and a QLD security provider licence, so cross-border installations sit with one team, one set of documentation and one support contact. We design integrated systems covering CCTV, access control, intercoms, alarms and 24/7 back-to-base monitoring, and operate to ISO 9001, 14001, 45001 and 27001 process standards.
We service Tweed Heads and surrounds from our Upper Coomera base, with Eagle Farm engineers available for larger or multi-site work.
Security services we deliver across Tweed Heads
CCTV systems
HD IP cameras, NVRs, smart search and secure remote viewing for Tweed Heads sites.
Access control
Cards, fobs, mobiles and biometrics with audit trails and CCTV integration.
Intercom solutions
IP video, 4G and 2-wire retrofit intercoms for offices, strata and gated sites.
Alarm systems
Commercial intrusion alarms with mobile alerts and integration into CCTV and access control.
Back-to-base monitoring 24/7
Monitored response when an alarm trips, with documented escalation and police or guard handover.
Lone worker solutions
Duress, GPS and check-in tools for staff working alone or after hours.
Commercial security solutions
End-to-end systems for offices, retail, warehousing and multi-tenant buildings.
Industry security solutions
Sector-specific designs for healthcare, education, government, logistics and industrial sites.
Residential CCTV
Home CCTV designed and installed by the same licensed team.
Why Tweed Heads clients choose Metwide
NSW and QLD master licences
One provider for both sides of the border. No coordinating between separate NSW and QLD installers.
ISO-aligned processes
Quality, environment, work health and safety, and information security managed under ISO 9001, 14001, 45001 and 27001 frameworks.
Local engineers
QLD team out of Upper Coomera covering Tweed Heads, the southern Gold Coast and the Northern Rivers.
Integration-first design
CCTV, access control, intercoms and alarms specified to work together from day one.
Documented handover
Admin access, retention settings, user guides and as-built documentation supplied at completion.
Direct engineer support
Real engineers answer support requests. No scripts, no offshore queues.
Tweed Heads case study: ATM security at Tweed Mall Shopping Centre
Inside Tweed Mall Shopping Centre, Metwide secured a set of ATMs for an operator that runs machines on both sides of the NSW and QLD border. The site sees high foot traffic through the day and reduced visibility after-hours, so the brief was a single solution that combines deterrence, detection and round-the-clock response.
We supplied and installed dedicated CCTV around each ATM and its approach points, then connected the alarm system to our 24/7 back-to-base control room. Alarm activations are received, assessed and actioned by our operators continuously, not just during trading hours.
Because we hold both NSW and QLD security licences, the same team designed and installed comparable systems for the customer's Ipswich locations as well, keeping documentation, monitoring and support consistent across the border.
Learn more about back-to-base monitoring
How our 24/7 control room receives, assesses and responds to alarm activations.
Tweed Heads operations we work with
Planning a security project in Tweed Heads?
Talk to an engineer about your site, existing systems and any cross-border requirements.
Common questions about security in Tweed Heads
What our clients say
"Partnering with Metwide Communications has been transformative for Ozlem Foods. Their bespoke security and communication systems have significantly enhanced our operational efficiency and safety. Highly recommend them for their professionalism and tailor-made solutions."
"Metwide Communications played a crucial role in the Soccer Upgrade at South Pine Sports Complex. Their expertise in integrating sophisticated electronic security and telecommunications was vital, setting new standards for large-scale projects."
"Metwide Communications has been a key partner in our construction projects. Their integrated approach to technology solutions ensures our new builds are equipped with the highest standards of security and data infrastructure."
"Partnering with Metwide Communications has been transformative for Ozlem Foods. Their bespoke security and communication systems have significantly enhanced our operational efficiency and safety. Highly recommend them for their professionalism and tailor-made solutions."
Ready to plan your Tweed Heads security project?
Tell us about your site and what you want the system to do. We will scope an integrated solution and provide a clear quote.
Or call us directly at 1300 300 210